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Welcome! Reception is here to help with general enquiries. 

Reception are also able to do a small amounts of word processing for some members of staff as well as taking room bookings please at


It is recommended that we get the item for posting, preferably before lunchtime.

We can arrange a courier online but we will need the following details:

  • The recipients name and contact details [cannot be a PO Box]
  • Dimensions of the package;weight, height and length
  • We will need to know the contents of the envelope or package
  • Grant code to charge the package cost for sending

If you require a price, please go onto the relevant courier websites, e.g. DHL or FedEx.

If you arrange a collection for a heavyweight shipment, dry ice and/or chemicals, please contact either Ian [34770] and/or Stuart [67407] in Stores or email

You will receive confirmation and tracking information by email once we have booked it online. 


There is a Department Lab Van available for Staff for work related business.

All lab van bookings should be made through Reception (Michaela or Sabina - either in person or over the phone), and they will enter the booking on the Department Google calendar in exactly the same manner as for booking meeting rooms. The calendar is available for everyone to view on the intranet, so it is always possible to see who has booked the van and if the van is available.

The keys should be signed out each time and keys to the van should be collected from the Facilities team (Alistair or John) and returned to them once the booking is over. The van will be checked and signed in when it is returned.

All users need to present a valid driver’s licence before using the vehicle.



Viruses, malware and other nasty things

If you think you may have a virus, or your virus checking has just expired, see Computer viruses and other malware: what you need to know.

If you've received a dodgy e-mail, see Info on Phishing